Problem Steps Recorder

Problem Steps Recorder

The next time an application in Windows 7 starts playing up there’s an easy way to find out when and how things started to go wrong. It’s called the Problem Steps Recorder or PSR and basically what it does is log everything that happens when you are using a program, including keystrokes and menu selections. All this is saved in a compressed file, along with screengrabs, which can then be used to diagnose the problem, either by you, or by someone knowledgeable in the ways of the program concerned. It’s really easy to use too, all you have to do is go to Search on the Start menu and type ‘PSR’ (without the quotes), click the Start Record button then do whatever it is that’s causing the problem and every action will be faithfully recorded.

very handy