28.2 single sat

I have an open box v8s and I received a call from sky asking if I would like sky q installed and since then I receive the message no signal on the v8s box. I was keeping that box for BT & Box Office. I was running a search on the net and a user zgemma said changing to 28.2 single sat resolved it for him others are saying I need an Hybrid LNBS.

Any help would be appreciated.
 
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I have an open box v8s and I received a call from sky asking if I would like sky q installed and since then I receive the message no signal on the v8s box. I was keeping that box for BT & Box Office. I was running a search on the net and a user zgemma said changing to 28.2 single sat resolved it for him others are saying I need an Hybrid LNBS.

Any help would be appreciated.

you need a hybrid lnb and that's you sorted, don't matter how you scan!
 
Sky have clobbered you.
You should have asked for a hybrid type lnb as your box will not work with the Q type.
Reaper.
 
Sorry Gary, heads fried mate after the day I had in work. I know it will make it work but I'm just wondering what a hybrid lnbs is ?
 
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