zgemma H2H setup help

ch4chi

Newbie
Hi, I'm only just starting out with the box so I apologise if I'm asking dumb questions. I've only today got the box and have connected both virgin and satellite connections, I have set up the virgin network ID and have scanned and set up the bouquets but the issue I'm having is that I have no picture what so ever, even FTA channels. I have read through multiple threads and tried a few things but not having any joy. I don't yet have a line, though have sought a couple of test ones before committing to anything, which I haven't yet installed, mainly because I have no clue how to input them as of yet! Can any one offer any assistance, your help will be much appreciated. All I'm getting is a black screen with the virgin media logo, no picture???

The box came preinstalled with openATV flashed and the virgin skin.

Please help!
 
First of all we need to get your fta channels working. Is it both sat and cable fta not working? with vm only sd work hd is premium
 
First of all we need to get your fta channels working. Is it both sat and cable fta not working? with vm only sd work hd is premium
Neither are working? I can only see a vm skin, all the channels and bouquets have been populated but there is no picture, just a black screen with a large vm logo in the background, yet the channel and program info is there as is the epg information. I have sky connected too but can't seem to see anything sky related?

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What happens when you try to go to an FTA channel such as BBC 1 SD (Must be SD, HD are not FTA)?

Are you using both cable and satellite? Or just cable?

If cable only, once everything is setup correctly you'll be able to watch the FTA channels (BBC1, BBC2, ITV1, C4 - all in SD, not HD). If you've not got that far yet it's the first thing to sort out.
 
I just get a vm logo on a black screen on every channel, even the FTA 1-5 channels. I've got both the sky and virgin connected into the box, but the box only displays a vm skin with the relevant bouquets... I can see the program info and the bouquets show up but no picture?

Sent from my SM-G930F using Tapatalk
 
Thanks for your assistance guys I've finally managed to sort it. There was an issue with the network ID, I was using a birmingam one but it wasn't the exact one, I've since got the one from my old tivo box and used that.

Now I just need to purchase a line, as you both are veterans can you advise as to how to determine which are reliable as I've posted in the 'request a line' thread and had a few responses, now need to determine which is best and most reliable and glitch free? Is there anywhere I can see feedback on the providers service???

Thanks again

Sent from my SM-G930F using Tapatalk
 
Thanks for your assistance guys I've finally managed to sort it. There was an issue with the network ID, I was using a birmingam one but it wasn't the exact one, I've since got the one from my old tivo box and used that.

Now I just need to purchase a line, as you both are veterans can you advise as to how to determine which are reliable as I've posted in the 'request a line' thread and had a few responses, now need to determine which is best and most reliable and glitch free? Is there anywhere I can see feedback on the providers service???

Thanks again

Sent from my SM-G930F using Tapatalk
How do you find the network id from the tivo?
 
Hi I'm having same problem network id is definitely right. no fta. running sky too no issues. Only got test line today please help
 
Can't get one single channel. Plus now I've got test line and still nothing. Sky all set up fine want both running
 
double post and edited, is there any way the mods can sort this out. Seems to be happening regularly
 
Cable feed goes in rf connector and yes done autobouquets scan 570 channels found, none work

If you've set up the net id in autobouquets you should only get 380 videos and 30 odd radio channels. You need to configure the tuner in autobouquets, set your net id in menu> service searching> autobouquetsmaker> configure> providers> at the bottom set virgin uk as yes> then underneath on virgin area set the net id to yours, just click on this and change the net id to yours, now save and scan
 
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