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printer problems

This is a discussion on printer problems within the Peripherals forums, part of the Hardware category; We have a network printer running windows XP, all the other can ...

  1. #1
    Member sartranew's Avatar

    printer problems

    We have a network printer running windows XP, all the other can connect, but the windows 7 pc, it states access denied. i thought it was a driver issue, but when i connected the printer to another pc, and shared it, the windows 7 pc was able to connect.
    Can anyone advise me, what to do to get access on the original pc, where the printer needs to be.
    I am able to connect to files on the pc, just not the printer.

    Thanks in advance

  2. #2
    Super Moderator ferguj1's Avatar
    Try following this guide and see if you can get it going.
    http://www.techkings.org/networking-...ndows-7-a.html

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  3. Thanks sartranew, axxxo thanked for this post
  4. #3
    Member sartranew's Avatar
    Thanks Ferguj1
    i have tried all the options, to no avail. i get to the add printer stage, i can see it, when i click next, this is when the access is denied.
    Strange tho, when the printer is connected directly to another xp pc, the windows 7 pc connects without a problem. btw, all the other pcs can connect to the shared printer.

    Any other pointers. other than buying a longer printer cable and leaving it on the pc that works !

  5. #4
    VIP Member sinno's Avatar
    I had a issue with a lexmark printer,worked fine with vista,when updated to windows 7 printer was not recognised,updated driver to windows 7 from lexmark site and still would'nt work,i then got the last issued vista driver and voila it worked perfectly.
    So i suppose my advice is get the drivers from the maker of the printer and see which one will work with your version of 7,it may even be a vista driver that will sort it
    Sin:no
    Software is like sex, it's better when it's free. - Linus Torvalds

  6. Thanks sartranew, Gman496 thanked for this post
  7. #5
    Member sartranew's Avatar
    i am just stuck as to why it connects to the other pc, when the printer is shared on there. i assummed i have the right driver, for it to work.

  8. #6
    VIP Member sinno's Avatar
    Windows 7 is a bit trickier,that is why you have compatibility settings for such problems inbuilt to 7,i still think the driver is your problem,go to the forums from the printer manufacturer and i am sure you will see you are not alone
    Sin:no
    Software is like sex, it's better when it's free. - Linus Torvalds

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  10. #7
    VIP Member jodav's Avatar
    Another thing you could try is, Assuming on XP machine you have file and printer sharing enabled, and that you have shared the printer in Printer and faxes. See what it is like with simple file sharing switched on in the folder options (and off).

    Maybe create an account on the XP machine with same login details and password as the Windows7 machine.

  11. Thanks sartranew thanked for this post
  12. #8
    Member sartranew's Avatar
    Thanks jodav
    the file sharing works a treat, and the printer shares on the xp machines, with it been a network we dont have passwords. I have at the moment connected the printer to another Pc, and all the pcs connect so everybody is working, i will just keep messing when i get a mo.

    Thanks anyhow.

  13. Thanks jodav thanked for this post
  14. #9
    VIP Member jodav's Avatar
    I would be interested to find out your solution, if you find one sartanew. I don't have a windows 7 machine, apart from installing a virtual one and I can't be bothered

  15. Thanks sartranew thanked for this post
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