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Problem with webcam Sony Vaio tz

This is a discussion on Problem with webcam Sony Vaio tz within the Peripherals forums, part of the Hardware category; I cant seem to get my web cam working on my laptop ...

  1. #1
    bat
    bat is offline
    Member bat's Avatar

    Problem with webcam Sony Vaio tz

    I cant seem to get my web cam working on my laptop sony vaio tz since upgrading from xp to windows 7 ive tried everything with no success any ideas

  2. #2
    Administrator HiTeck's Avatar
    Run this on your Laptop then post back the result i.e copy and paste it here.
    Code:
    You need to register to see links. Register.

  3. Thanks axxxo thanked for this post
    Likes Gman496 Like
  4. #3
    bat
    bat is offline
    Member bat's Avatar
    --------------------------------------------------------------------------------

    Computer Profile Summary
    Computer Name: Barry-PC (in WORKGROUP)
    Profile Date: 01 April 2011 07:46:03
    Advisor Version: 8.1p
    Windows Logon: Barry


    Plan for your next computer refresh...
    click for Belarc's System Management products

    Operating System System Model
    Windows 7 Enterprise Service Pack 1 (build 7601)
    Install Language: English (United States)
    System Locale: English (United Kingdom) Sony Corporation VGN-TZ31WN_B J0038153
    System Serial Number: 28273861-5002751
    Chassis Serial Number: J0038153
    Enclosure Type: Notebook
    Processor a Main Circuit Board b
    1.20 gigahertz Intel Core 2 Duo
    64 kilobyte primary memory cache
    2048 kilobyte secondary memory cache
    64-bit ready
    Multi-core (2 total)
    Not hyper-threaded Board: Sony Corporation VAIO
    Bus Clock: 133 megahertz
    BIOS: Phoenix Technologies LTD R0091N7 02/07/2008
    Drives Memory Modules c,d
    115.03 Gigabytes Usable Hard Drive Capacity
    57.86 Gigabytes Hard Drive Free Space

    MATSHITA DVD-RAM UJ862PS USB Device [Optical drive]

    Ricoh Memory Stick Disk Device -- drive 1
    TOSHIBA MK1214GAH [Hard drive] (120.03 GB) -- drive 0, s/n 48J2S3LFS, rev BW003A, SMART Status: Healthy 2040 Megabytes Usable Installed Memory

    Slot 'SODIMM1' has 2048 MB
    Slot 'SODIMM2' is Empty
    Local Drive Volumes

    c: (NTFS on drive 0) 115.03 GB 57.86 GB free

    Network Drives
    None discovered
    Users (mouse over user name for details) Printers
    local user accounts last logon
    Barry 01/04/2011 07:32:39 (admin)
    local system accounts
    Administrator 14/07/2009 05:53:58 (admin)
    Guest never
    HomeGroupUser$ never


    Marks a disabled account; Marks a locked account Brother DCP-150C Printer on USB001
    Epson ESC/P-R on USB002
    Microsoft Shared Fax Driver on SHRFAX:
    Microsoft XPS Document Writer on XPSPort:

    Controllers Display
    ATA Channel 0 [Controller]
    Intel(R) ICH7 Family Ultra ATA Storage Controllers - 27DF
    Ricoh Memory Stick Host Controller Mobile Intel(R) 945 Express Chipset Family [Display adapter] (2x)
    Generic PnP Monitor (s/n 13)
    Bus Adapters Multimedia
    Ricoh R/RL/5C476(II) or Compatible CardBus Controller
    Intel(R) N10/ICH7 Family USB Universal Host Controller - 27C8
    Intel(R) N10/ICH7 Family USB Universal Host Controller - 27C9
    Intel(R) N10/ICH7 Family USB Universal Host Controller - 27CA
    Intel(R) N10/ICH7 Family USB Universal Host Controller - 27CB
    Intel(R) N10/ICH7 Family USB2 Enhanced Host Controller - 27CC Bluetooth Hands-free Audio
    High Definition Audio Device
    Virus Protection [Back to Top] new Group Policies
    Norton AntiVirus Version 3.8.0.41
    Virus Definitions Version 31/03/2011 Rev 48
    None discovered
    Communications Other Devices
    HDA CX11270 Soft Modem
    Standard Modem over Bluetooth link


    Bluetooth Device (Personal Area Network)
    APIPA Address: 169.254.4.202 / 32
    Dhcp Server: none responded
    Physical Address: 00:1E:3D:A9:BE8
    Bluetooth Device (RFCOMM Protocol TDI)
    Intel(R) Wireless WiFi Link 4965AGN
    primary Auto IP Address: 192.168.1.2 / 24
    Gateway: 192.168.1.1
    Dhcp Server: 192.168.1.1
    Physical Address: 00:1F:3B:77:B4:BF
    Marvell Yukon 88E8055 PCI-E Gigabit Ethernet Controller
    APIPA Address: 169.254.16.222 / 32
    Dhcp Server: none responded
    Physical Address: 00:1A:804:B5:C3
    Microsoft 6to4 Adapter
    Microsoft ISATAP Adapter
    Teredo Tunneling Pseudo-Interface

    Networking Dns Server: 192.168.1.1
    Ricoh 1394 OHCI Compliant Host Controller
    Microsoft AC Adapter
    Microsoft ACPI-Compliant Control Method Battery
    Microsoft Composite Battery
    TouchStrip Fingerprint Sensor (WBF advanced mode)
    ALPS-UGPZ9-BCM2046
    Microsoft Bluetooth Enumerator
    Bluetooth AV Remote Control Target (2x)
    Bluetooth AV Source (2x)
    Bluetooth FTP
    Bluetooth Headset AG
    Bluetooth Imaging Responder
    Bluetooth L2CAP Interface
    Bluetooth OPP
    Bluetooth Remote Control
    Bluetooth SyncML
    Bluetooth Remote Control
    HID-compliant consumer control device
    Sony Firmware Extension Parser Device
    Sony Programmable I/O Control Device
    USB Video Device
    Standard PS/2 Keyboard
    PS/2 Compatible Mouse
    Trusted Platform Module 1.2
    Generic USB Hub
    USB Composite Device
    USB Mass Storage Device
    USB Root Hub (5x)
    Generic volume shadow copy
    E:\

  5. #4
    Administrator HiTeck's Avatar
    Give this a try.

    You can also find drivers here http://genesis.sony-europe.com/instr...m=VGN-TZ31WN_B

    You will need to enter both serial numbers to use them.

  6. Likes Gman496 Like
  7. #5
    bat
    bat is offline
    Member bat's Avatar
    Still no luck with Built in Web cam after trying the above, I tried a external web cam one and it works, Also my fn hot keys dont work either since the upgrade

  8. #6
    Administrator HiTeck's Avatar
    Did you look over the link provided above for all your drivers, everything is there for you to browse over.

    Your laptop might not support windows 7, there is an explanation in the link given, please take time to READ through it, everything is explained.

    You need to enter the first and second serial 28273861-5002751

    Once you enter these everything is there for you to read.

    If it does not support that Laptop you will have to go back to the old but fantastic reliable windows xp .

  9. #7
    Super Moderator axxxo's Avatar
    Ive read that the driver from the zip file on this site works for your model and some others

    Code:
    You need to register to see links. Register.
    Also the vista driver for your particular model is said to work too if you want to try that after Hitecks solution

  10. Thanks ferguj1, noelyf, HiTeck thanked for this post
    Likes bat Like
  11. #8
    bat
    bat is offline
    Member bat's Avatar
    Well done axxxo, the driver from the zip file works, I am so happy, Ive been trying for so long, Now i need to try my fn hot keys with vista driver
    Nice one hitecks vista drivers worked for my fn hot keys

  12. Likes HiTeck, axxxo Like
  13. #9
    Member jackthberry's Avatar
    if that doesnt work, download microsoft silverlight, aslong as your os is genuine then its free, put in the drivers for my HP Pavillion webcam when i upgraded to Win 7

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