IPTV Recording

Hi,
I have a zgemma h2s box and an IPTV sub. The problem I’m having is when I set things to record they either don’t or record about 20 minutes of a programme.
I’ve also noticed that the LG has stopped loading.
If you have any suggestions they would be much appreciated but you’d have to tell me how to do things as I don’t really know.
Thanks very much.
 
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