kryptview a780 problem

i have done this many times the same procedure but am a little confused at what you are asking me to do,i looked at the tutorial but it told me nothing i have not allready tried, this is what i have done ,easy installation page press auto search done, move to auto search page, 2 options top line network ok , 4 options pick my supplier done,2nd line channel search type leave as network ,press green button done ,7tps found on network scan, allready exist comes up ,but when network scan complete my network not there infact no network in the list so from here can not go anywhere ,as goes straight to channel search ,as no network id area found, no channels are found,then complete and exit ,goes back to easy installation page because no channels were found,there is no way to fix this until vm fix what they broke, am i missing something you are telling me because you seem to be getting yourself upset because you think i am not listening ,but i have tried many options which brought me to the conclusion its a vm problem .
 
sounds like you not got a signal,hence a scan at mates house should scan in channels,boxt was covering all bases as i might have forgotten(y)
 
yes no signal to box unfortunately my mate is on holiday for 2 weeks so can not try at his place just have to wait until they fix it, let you now how it goes.
have exhausted all other options.
 
scanning can use my bb connection but get nothing.

Your broadband connection is only required when it comes to descrambling the channels. The firmware on the box is what is capable of searching for all channels on the network that you are connected to through the use of the coaxial cable. The broadband connection will then be required if you want to actually see any picture/sound on the channels that were found with the scan.
 
as long as the connection is in the coaxial socket not lan for scanning,just in case someone thinks i mean the lan port,scanning only needs the coaxial feed and lan removed for scanning,only inserted after channels have been found.(y)
 
well been a couple of hours since provider left done a reset ,powered off ,auto search , selected provider,selected network ,press green button search , 7 tps found no area network still available, goes straight to channel search / tv channels /radio channels/ and none come up takes about 1 minute to scan,complete exit ,back to easy installation page, turned off box ,plugged in router turned back on left for 1 hour nothing.at a loss. well at least me phone works.
 
I had a similar problem to this when I first got Kryptview, i got rid by using the delete all channels and starting the automatic search from the menu that is provided following that route ie (then factory default, then using the different menu presented) hope this helps.

john
 
normally takes about 10 mins but this just is not playing ball, yes plugged into top coax port,would be a little bit unhappy with myself if i made that sort of basic error. tried box in same feed as vm box which is in another room ,still same result.
 
You seem to know what you are doing and have tried all fixes,hope I'm wrong but it's sounds like the tuner..

Reinstall the FTA firmware and get in contact with your supplier.
 
ok if the vm is working now,remove it and put kv in its place,make sure the coaxial cable is coming from a main feed and try scanning,if you factory reset then power off at back for a min with coaxial and lan removed there should be no tps already exist stored,insert coaxial only and scan,wonder if the box got a power surge?
 
lac ,you no have had that thought myself,checked there website yesterday,but only got 6months warranty with box ,had it 10 so if i can find the fta firmware might send a email and try my luck

---------- Post added at 07:24 PM ---------- Previous post was at 07:21 PM ----------

cactikid will give it a go nothing to lose, i have a A750 box ,plugged that in earlier ,reset , deleted all channels, rescanned came up with 7 tps allready exists but no network name to select, so no channels.

---------- Post added at 08:00 PM ---------- Previous post was at 07:24 PM ----------

swapped boxes over ,reset , turned off for couple mins, just coax ,back on, rescanned 7 tps found allready exist same as before.

---------- Post added at 08:05 PM ---------- Previous post was at 08:00 PM ----------

think i might give up for today thanks for all your input.
 
if your 750 has no channels,its not a box problem on your 780 then.
new list of channels you should get

101: BBC1
102: BBC2
103: ITV1
104: Channel4
105: Channel5
106: BBC3
107: BBC4
115: ITV2
116: ITV2+1
117: itv3
118: itv4
121: Sly 1
124: Watch
125: Watch+1
127: GOLD
127: GOLD+1
128: Dave
129: Dave ja vu
130: Alibi
131: Alibi+1
132: Comedy Central
143: Channel 4+1
144: E4
146: E4+1
147: More 4
149: horror chan
151: 5*
152: 5*+1
153: 5 USA
154: 5 USA+1
156: E!Entertainment
157: FX
164: Diva TV
166: Syfy+1
172: DMAX
174: ITV3+1
175: iITV+1
179: Quest
189: True Entertainment
203: Yesterday
206: Blighty
208: Eden
212: Discovery Channel
213: Discovery Chan+1
215: Animal Planet
217: Discovery History
219: Discovery Science
221: Discovery Turbo
228: Nat Geo Wild
230: National Geographic
231: National Geographic+1
234: History
236: Military History
237: Crime & Investigation
242: Bio
260; Good Food
261: Good Food+1
265: Home
266: Home+1
267: Really
271: Discovery Realtime
272: Discovery Realtime+1
273: Travel & Living
274: Discovery Shed
275: Home & Health
281: Sly Arts1
311: MTV
313: VIVA
315: MTV Base
317: MTV Hits
319: MTV dance
320: VH1
325: MTV Rocks
401: Sly Premiere
402: Sly Premiere 1hr
404: Sly Commedy
405: SlY Action & Adventure
406: Sly Family
407: Sly Crime & Thriller
408: Sly Drama & Romance
409: Sly ScFi & Horror
410: Sly Modern
411: Sly Classics
412: Sly Indie
415: Turner Classic Movies
428: Film4
430: Film4 +1
511: Sly Sports 1
512: Sly Sports 2
513: Sly Sports 3
521: British Eurosport
527: Extreme Sports
529: ESPN
531: ESPN America
533: ESPN Classic
534: At The Races
536: Racing UK
544: LFC TV
545: Motors TV
601: BBC News
602: Sly News
609: Bloomberg
612: BBC Parliment
613: CNBC
620: Euro News
701: CBBC Channel
702: CBeebies
707: Disney XD
712: Nickelodeon
713: Nick Replay
715: Nick Junior
716: Nick Jr 2
717: Nick Toons
740: QVC
741: Price Drop TV
742: Best Direct
745: Bid TV
802: Star News
803: Star Plus
805: Sony Ent TV Asia
806: MAX
809: Zee TV
810: Zee Cinema
812: Zee Punjabi
815: B4U Movies
816: B4U Music
 
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