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HD51 4K Oscam freezes

Discussion in 'Mut@nt - Mutant' started by pauljbl, Jul 13, 2018 at 10:53 PM.

  1. pauljbl

    pauljbl Registered

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    I have openvix on my mutant hd51 with oscam.
    I am getting freezing randomly every 30mins or 1hr.
    When it freezes it freezes for about 10 to 20 secs.
    I have checked the oscam log at the time of freezing and the ecms are found and good ecm times so I don't understand why it should freeze?
    Any ideas
     
  2. ASHHBI

    ASHHBI TK Veteran

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    Has this problem just started? Was it working ok before. What version of vix are you running?
     
  3. pauljbl

    pauljbl Registered

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    I have always had this problem. I am using latest version of vix but had same problem on other versions.
    I have tried different images and have same problem
     
  4. ASHHBI

    ASHHBI TK Veteran

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    Could be a couple of things.
    1. It’s your provider that has the issue. Try a test line from somewhere else.
    2. Your internet connection to the box could be faulty. Try different leads. Is the Ethernet lead going directly from router to box?
    3. Your Oscam is configured incorrectly. Are you using Oscam latest from the plugin feeds?
     
  5. pauljbl

    pauljbl Registered

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    I am wired directly to the Ethernet cable to router.
    I am using latest oscam from feeds. I have tried different versions as well.

    What I don't understand is why it freezes when the log says ecm found and there is no timeout errors. Shouldn't it have errors if its the provider or am I wrong?
     
  6. ASHHBI

    ASHHBI TK Veteran

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    Just try a test line from someone else. You’ve got nothing to lose. Just request one in the relevant forum thread.
     
  7. grog68

    grog68 TK Veteran Forum Supporter

    As @ASHHBI has said, try a test line.
     
  8. pauljbl

    pauljbl Registered

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    Have tried a few more lines but still getting the freeze for 10 or 20 secs every 30mins to 1 hour
     
  9. pabloescaban

    pabloescaban TK Veteran Forum Supporter

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    {builder
    have you checked the power levels?
    on the side or bottom of the router there should be a 'settings password'
    type 192.168.0.1 into a browser and click enter, use that password to log into the router

    advanced settings
    tools>network status> click on downstream tab
    copy and paste the snr and dbmv data here
     
  10. pauljbl

    pauljbl Registered

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    Snr margin is 23.3 db
    Dbmv is 13.2 db
     
  11. pabloescaban

    pabloescaban TK Veteran Forum Supporter

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    {builder
    it should be a table of data showing 24 channels and it'll have dbmv and snr etc, copy/paste the full data here, I'm assuming it's a Virgin router?

    like this:
    Channel Frequency(Hz) Power
    (dBmV)
    SNR
    (dB)
    Modulation Channel ID
    1 267000000 -4.5 33.8 256 qam 9
    2 323000000 -5.2 34.3 256 qam 16
    3 315000000 -5.4 33.8 256 qam 15
    4 307000000 -5.5 33.4 256 qam 14
    5 299000000 -4.5 33.8 256 qam 13
    6 291000000 -4.7 33.9 256 qam 12
    7 283000000 -4.7 34.3 256 qam 11
    8 275000000 -4.4 34.4 256 qam 10
    9 259000000 -3.7 34.4 256 qam 8
    10 251000000 -4 34.4 256 qam 7
    11 243000000 -3.9 34.4 256 qam 6
    12 235000000 -3.7 34.3 256 qam 5
    13 227000000 -3 33.9 256 qam 4
    14 219000000 -2.9 32.2 256 qam 3
    15 211000000 -2.7 34.9 256 qam 2
    16 203000000 -2.5 35 256 qam 1
     
  12. pauljbl

    pauljbl Registered

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    No its a BT open reach modem
     
  13. pabloescaban

    pabloescaban TK Veteran Forum Supporter

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    ok well I'm not familiar with BT.
    Is the box using sat or cable line?
     
  14. pauljbl

    pauljbl Registered

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  15. pabloescaban

    pabloescaban TK Veteran Forum Supporter

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    not really sure what else you can try...have you done a signal test on the dish?

    you could ask your supplier for a C line and use CCcam softcam - you'll need CCcam2.3.2 for an ARM processor though - it could be the Oscam softcam but this is a long shot
     
  16. pauljbl

    pauljbl Registered

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    Yes the signal is fine on the dish.
    I did try cccam 2.3.2 also but still gave same problems
     
  17. pabloescaban

    pabloescaban TK Veteran Forum Supporter

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    {builder
    in this case it's almost certain to be the line/provider
    test as many servers as you can before you pick one to sub to
     
  18. pauljbl

    pauljbl Registered

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    Would I need to setup priory and ignore settings?
    Would that make any difference
     
  19. pabloescaban

    pabloescaban TK Veteran Forum Supporter

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    I don't know what that means..are you talking about proxy servers or something different?
     
  20. pauljbl

    pauljbl Registered

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    Its something to do with the idents of the channels don't understand it myself