Remove Subtitles

mels_101

Newbie
Hi

I have a mag 254 box and channels like bbc have subtitles on by default. I can turn them off by pressing app button on the remote, but when you move channel they re-appear.

Anyway to fix this? Thanks
 
That is a bug in the last firmware update for for the 254 so the solutions are what you are already doing or roll back the update to the 1 before last which is what I did for a family member of mine and that cured it I use the 256 which did not get the update so does not suffer the same problem
 
Hi there

I rolled back to the last few firmwares to test but same issue. I hit app or mode, turn subtitles off but the setting doesn't hold after I move channel.

Is there somewhere else I should be changing this option? Thanks
 
The only other place is the playback settings in the inner portal and make sure the primary subtitle language is set to disabled did you switch off auto update when you rolled back the firmware thats what worked for me
 
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