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Smart IPTV not showing channel categories

Discussion in 'IPTV Guides Support and Discussions' started by norky84, Aug 12, 2018.

  1. norky84

    norky84 Registered

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    I've the Smart IPTV app on my smart TV. I've paid a provider for IPTV. I've loads of channels, but when I press the blue button for groups i.e entertainment, sports, movies etc, it just has one group which says channels. All the channels are in that one group.

    So basically I have to go through each page individually to find the channel I want.

    My provider has tried things on their side with no joy. I've deleted the app, installed it again and still no joy.

    Any suggestions?
     
  2. pabloescaban

    pabloescaban TK Veteran Forum Supporter

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    Ask your provider to choose 'm3u with options - MPEGTS default' from his script generator, he's probably generating the wrong m3u
     
  3. norky84

    norky84 Registered

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    He said that's what he has chosen. But no joy.
     
  4. formandvoid

    formandvoid TK Veteran Forum Supporter

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    Down to provider,they should be able to sort it out.
     
  5. norky84

    norky84 Registered

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    They say they're not sure how to amend it.
     
  6. dt99

    dt99 TK Veteran

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    Get a new supplier, if they can't change that then how are they going to go on when something major goes wrong?
     
  7. formandvoid

    formandvoid TK Veteran Forum Supporter

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    Agree with dt99 ,all providers supply channels in bouquets now and if they don't know how to do this they are not good suppliers.