TM Twin OE just blown up!!

8eaker

Newbie
My Technomate TM Twin OE purchased from WOS in April this year just blew up when turning on!
Loud bang and spark at the back. Blew the plug fuse, but removing the cover revealed a scorched area on the area near the power supply - near the large cylinder component.
I've dropped a email to WOS to get it sorted under warranty so fingers crossed it won't be too long.
Has anyone experienced this issue with a Technomate and/or experienced customer support and warranty repairs from WOS?
I'll keep you posted as to what happens next.
IMG_20150808_125020.jpg
 
ohh poor you one reason why i also use surge protection to stop the knock on affect,power/sat/cable/lan cable all protected.
 
Well, super quick reply from WOS offering either to return entire box or have a new PSU sent direct from Technomate to fit myself.
Not liking to turn down a challenge, I opted for the PSU delivered direct. It turned up 24 hours later and fitted tonight.
Box is back working like a charm.
Top marks to WOS for Customer service.
 
i have 2 of these as it protects all cabling into the unit.monster hpp 850g.jpg


power,lan,sat and coaxial all have ins and outs which gives you less distortion on tv picture.
 
Back
Top