Mine off at the min Manchester, have done all the abm stuff config update new scan etc
I have emailed provider just waiting for response to see if it's there end
One thing I will add is I have my broadband and the minimum TV package with virgin and I had a letter recently for works being carried out in my area, so it does look like things are a foot with them at the moment, fingers crossed its just routine maintenance but the concern for me is the works were carried out last Tuesday