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Zgemma box got virgin tv live installed setup novice help needed

Discussion in 'General Cable TV.' started by Newandused, Jul 14, 2018.

  1. Newandused

    Newandused Registered

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    hi need help ASAP I have basic virgin in house. And have bought zgemma need help installing everything on box to enable all channels from scratch complete novice
     
  2. TheSource

    TheSource Registered

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    You need to pick a build and get it installed it on your box. Then get a line.
     
  3. grahamer67

    grahamer67 TK Veteran Forum Supporter

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    Find the wooshbuild thread and go to the 1st page and follow the instructions from there, you will need a usb stick 32gb or less and format to fat32, you will firstly need to install the latest open atv, then take it from there. sorry should have pointed out wooshbuild infinity thread and not wooshbuild thread.
     
  4. pabloescaban

    pabloescaban TK Veteran Forum Supporter

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    a brief glimpse into the OP's posts will reveal that he pops in once every few months, posts the same thing and never replies or acknowledges any replies.
    He posted the same thing yesterday and he was here for less than a minute, same again today, posts, then logs out
    He must think we can flash his box, do a scan and install a line for him telepathically
     
  5. grahamer67

    grahamer67 TK Veteran Forum Supporter

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    Thought the post looked familar
     
  6. Newandused

    Newandused Registered

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    Hi I have tried woosh but then no channels come on as I say novice
     
  7. pabloescaban

    pabloescaban TK Veteran Forum Supporter

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    have you scanned for channels in autbouquetsmaker?
    you should have channels 1 - 5?
     
  8. Newandused

    Newandused Registered

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    No none it’s blank
     
  9. pabloescaban

    pabloescaban TK Veteran Forum Supporter

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    have you still got wooshbuild on the box?
    press menu>setup>service searching>autobouquetsmaker>providers

    what have you got in here?
    should be Virgin UK set to yes
    and undernreath this should be your Virgin UK area netid - this is five digits long
     
  10. jimzgemma

    jimzgemma Registered

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    Would you like me to pop around to your house and setup it up for you. Name and address please. I`ll be around in about 10.:thumbsup:
     
    formandvoid and steptoe like this.
  11. Newandused

    Newandused Registered

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    if you were local yeah wish I had bought one all pre installed
     
  12. wooshman

    wooshman VIP Member Forum Supporter

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    Some reading, more reading, trying and trying again will get your box up and running.

    Here are the full instructions with screen shots to get you sorted. If you don't have a line yet which will descramble channels, this will at least get you 1-5 working until you do.
     
    TheSource likes this.
  13. Newandused

    Newandused Registered

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    thanks so do I have to pay for line or is there free ones this is so confusing
     
  14. formandvoid

    formandvoid TK Veteran Forum Supporter

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    Pablo asked you "have you scanned for channels in autbouquetsmaker" you should have channels 1 - 5. You have answered no,none it's blank. Does that mean you have scanned for channels and it is blank or no you haven't scanned for channels and it is blank.
     
  15. formandvoid

    formandvoid TK Veteran Forum Supporter

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  16. TheSource

    TheSource Registered

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    Mate in all due respect. People are trying to help you on here. You could give abit more detail. I mean, have you successfully installed a build? Where/Have you got a line? How did you import it? I mean we all have model wives on here but we're not rocket scientists.
     
  17. Newandused

    Newandused Registered

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    ok I have zgemma h2h box I aint installed anything im on virgin for tv fone and bb basic packages
     
  18. TheSource

    TheSource Registered

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    Ok well like comments have said you need to flash a build to your box. Also have you got a line already? You will need this also.
     
  19. grahamer67

    grahamer67 TK Veteran Forum Supporter

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    Just follow wooshmans instructions on post no: 12 and see how you get on and stay on the thread and you will get all the help you need and i am sure you will get your box up and running in quick time.
     
  20. Newandused

    Newandused Registered

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    ok thanks what do people mean a line as in broadband confused