Zgemma star h2 volume turning itself dow

Richw

Newbie
My zgemma box will randomly start turning its volume down, I've tried removing the batteries from the remote to check that there isn't an issue there and I've tried it at someone else's house to make sure it isn't some kind of local interference I'm currently running ipab 1.3.6 firmware but still had the same issue with the previous firmware that was on the box, anyone have any ideas for what might be causing it?
 
There could be sticky crud on the vol down button on the remote, give it a scrub with a dry nailbrush

I thought about that or there being some other problem with the remote and removed the batteries to see if it still happened and the volume still change itself with no batteries in the remote so there must be something on the box itself
 
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