Just been sat here working away and my broadband went off, looked out of the window and saw vm engineer at the green box, 'ah he's probably doing something and it will be back on shortly' I thought. He then came knocking at the door. Aparently there is a 'spike' showing at the box, when he disconnected my the spike leveled off and he wanted to check me connections at the brown box.
He asked what I had connected, and I explained I used to have the TV package but now just have the Broadband. OK great, let me trace the cable from router back to brown box and I can check it he says.
So at the brown box I had a 3 way splitter, he has taken that out of line and just reconnected the BB connection, tested and said that's all good now and the spike is no longer showing.
I asked if it was detected automatically or just after regular maintenance/checks. He said the master box showed a spike so he now has to check the smaller boxes and that's when he discoverred the issue was coming from us.
So what does that mean for me - I've got no cable TV at the moment as each feed to the TV's came from brown box which he has now disconnected.
The upstairs box is not important as it has a sat feed and really is only used for watching recordings on main box or freeview channels and I think that was probably the bad cable as there is a join in it outside which may have water ingress.
Now, I have two options, get a splitter and reconnect downstairs tv back to brown box, or run a cable to a splitter at the router but that's in another room so a pain in the rear end.
He asked what I had connected, and I explained I used to have the TV package but now just have the Broadband. OK great, let me trace the cable from router back to brown box and I can check it he says.
So at the brown box I had a 3 way splitter, he has taken that out of line and just reconnected the BB connection, tested and said that's all good now and the spike is no longer showing.
I asked if it was detected automatically or just after regular maintenance/checks. He said the master box showed a spike so he now has to check the smaller boxes and that's when he discoverred the issue was coming from us.
So what does that mean for me - I've got no cable TV at the moment as each feed to the TV's came from brown box which he has now disconnected.
The upstairs box is not important as it has a sat feed and really is only used for watching recordings on main box or freeview channels and I think that was probably the bad cable as there is a join in it outside which may have water ingress.
Now, I have two options, get a splitter and reconnect downstairs tv back to brown box, or run a cable to a splitter at the router but that's in another room so a pain in the rear end.