clearing

Is there something going on with bt sport channels the disappeared from boquet then xame back worked and now on bts1hd message saying factual channels have moved. 2&3 not clearing. Theres a bt sport 1hd hidden clearing but its epg is wrong and not scanned into boquet.

Using zgemma H2H with VM line. I've had this problem once before where channels stop clearing only BBC1 - Channel 5 work. The rest just show a black screen. Sometimes on the front of the box i see -00- displayed. When it first happened i contacted my provider, they confirmed everything was ok...