all off


TK Veteran
hi, my zgemma h2h was working ok up to last night, but this morning it wont come on, it says ; failed to tune in vm in tuner b.; will it be because i have changed the provider for my broadband and phone. not even bbc1 working. both boxes have gone. have they blocked the line aswell, although it was ok even before i joined vm last year.


VIP Member
Assuming your vm is in doubt first check for area issues posted as if you got cut off at the cabinet which is unlikely late at night.Check sd non encrypted to see if any are working .Network test to see box is connected to internet.


VIP Member
Forum Supporter
if BBC 1 SD is not clearing then it's nothing to do with your line.

Turn to bbc a sd and then press menu and select Setup -> Reception -> Signal finder. what is the SNR ?