Black screen

Hi guys, I've got a zgemma Hs2 Slyk (Kiddac) and for the last couple of days i've only been able to get terrestrial and freeview channels all others are just a black screen.
I've tried reboots of the box and my router, also scans but nothings working, I went into menu, setup and software update and it comes up with a message saying: 'sorry feeds are down for maintenance, please try later' does anyone know if this is an ongoing problem and is there anything i can do to fix it? All and any help appreciated.

Thanks
Michelle
 
Is your line still active?
Also try a network test to make sure box is getting internet connection - Menu-setup-system-Network-device setup-network test
 
Yes i've tried that and everything is ticked and green

---------- Post Merged at 12:00 PM ----------

Meatball .. how do I send it?
 
Sounds like your line is down. Get it tested or get a test line and see

sent from meatballs way too expensive gizmo
 
if running vix image on no account do a software online update as it will screw your box up.i also had the feeds down on vix last night but i have original supported box which i can use.
 
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