Do i need new firmware ??

Hi guys havent been on here for a while, been away for a whike so my box was not in use, checked internet connection all ojay, put new line on and installed new channel list but my line is saying offline, i cant get youtube etc to load and upon chexking thr software is from may 2015 ?? I had seen someone post a link for new firmware bit when i clicked on it on my phone it just came up as a stupid samsung virus. Anyone thinj the firmware is the problem and has anyone got a link i could download the new one from please
 
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