Horizontal Line across TV driving me CRAZY!!

[Vanns]

Hi Folks

I have an annoying issue with one source on my TV, when using the satellite box zgemma h9s it has a horizontal line/lines running across as displayed in the pic attached.

All other sources are fine and display a perfect picture, but on the gemma it has lines.

no satellite connected just IPTV, and the box has been replaced but it does it on the new one aswell.

have swapped hdmi cables and sources but has made no difference, can anyone suggest what to try next?

Thanks

 

[cactikid]

Have you tried another tv to see if its the same also,if you have sat or cable is it also on them.

 

[Vanns]

Not tried another TV, I think something else is causing interference, can you get anything to prevent interference? Like a ground loop protector

 

[Vanns]

It's also not constantly displaying the line, but very frequent

 

[bazcfc1]

Could just be your suppliers stream mate for that channel

 

[Vanns]

its on all channels and happened on different streams previously :(

 

[bazcfc1]

Have you tried changing aspect ratio on TV or osd position on your box

 

[Bigdrinks]

I’m sure it’s a setting on your tv. As it’s conflicting with your box. Try another tv first. If that’s ok, then start messing about with tv settings!

Not that helpful I know, but it’ll pinpoint where the issue is.

 

[cactikid]

As i said earlier have you tried sat or cable yet to see if its still there?

 

[Vanns]

don't have another tv....

not sure what you mean by this "have you tried sat or cable yet "

 

[cactikid]

Is you box only have iptv?
Do you have a sat feed from sky?
Do you have a vm cable connection?

 

[Vanns]

at the moment it's just iptv i unplugged the sky dish so no sat is connected, been like that for a while
VM cable to the router > rj45 from router to the gemma > hdmi from the gemma to the Onkyo receiver

almost convinced it's the VM connection

 

[Vanns]

it would also run lines when sat connected previously

 

[cactikid]

Connect sat feed back up and go to bbc1 hd,i would also remove lan cable from zgemma to see if its through that.
If bbc1 hd on sat is perfect its not a box issue.plug lan back into box and see if it changes.
Bad splitter or bad cable issue if splitting feed,sometimes with made up cable one strand of coaxial touching centre can give issue.
Maybe you dont have a splitter or not using a cable tuner.
Also try hdmi from zgemma to tv when both units are powered off.

 

[nicoj24]

Just out of curiosity how near is your router to your box,
Has this maybe causing an issue. But also try and eliminate problem by trying all above suggestions.

 

[Vanns]

great suggestions everyone, thank you so much!

I think the issue is resolved......

Took the hdmi out from the AV receiver and plugged it direct into the TV, have not had a line since.....

I also took all the heavy load units TV, bass and receiver and plugged them into a surge protector 10 gang extension cable, separate from the router and cable connection on a different extension in the wall socket.

Praise the lord!

So simple when i think about it