How to ask a forum question efficiently on Techkings


Super Moderator
Staff member
Thank you for posting on Techkings forum. The online problem solving process can be relatively time consuming because it may demand several messages back and forth to fully understand the symptoms and background, especially at the very beginning. Here are a few suggestions that help you get the best answer to your question as quickly as possible.

When You Ask?

1. Selecting a good title which summarizes the specific problem you have. It will be the one of the main driving forces for others to want to actually read your item. Choosing a badly-formatted title will drive people away, thinking that since the title is so badly written, so must be the information and the question within the thread.

2. Provide all the necessary information in your initial post. The following information would be very helpful:

- Symptom description: Detailed description of the problem. If you receive any error messages, please let us know the exact error word for word.

- Environment: The system environment, such as your OS/application version, your network topology, and your domain environment, etc.

- Any recent relevant configuration change(s): If the issue started to occur after installing any application/updates or changing the configuration, please let us know.

- Any additional information. Tell what you have done prior to asking your question. This will help us understand what you've done so far.

3. Write in a clear language. Avoid spelling mistakes or grammatical errors. Don't type IN ALL CAPS, which in most cases is read as shouting and considered rude.

4. Keep with the same thread. Do not refer to a post you made last year, and above all, Please come back. There are hundreds and thousands of posts where we have seen people given great and wonderfully long answers yet no reply from the original poster.

5. Be courteous when you reply, even if it's to say. "I've given up" or thanks that worked. (This helps the whole community when you do this, and makes the people who donate time, warm and fuzzy.) ;)

When answered

Give Positive Feedback. Once you've received a correct answer to your question, either from a staff member, an MVP, or the community in general, please reply indicating that the issue or question has been resolved or answered.
Last edited by a moderator:


Thank you for that, that actually makes a lot of sense, and I appreciate the clarity in which it has been written.

if you could, " if possible " also do one on just how you post, would be much appreciated, as some are not so clear.



VIP Member
Forum Supporter
ok first thing is to use brain to locate forum for your question from link below.

scroll down to the section that most is to do with your question cable box in cable section ,sat questions in the many supported sections.

think of the forum as a yellow page directory to direct you to your answer.

people dont think before posting questions in the wrong sections and posts get closed.

hope that helps.


I'll give it a try thank you, it's appreciated

ill let you know

---------- Post Merged on 08-01-2017 at 12:02 AM ----------

I'll give it a try thank you, it's appreciated

ill let you know

---------- Post Merged at 12:05 AM ----------

Thank you very much, I've now found it.


Can anyone point a me in the right direction I've lost my CCCams/gift

Hi Any assistance will be greatly appreciated My Son in law bought me a the Zgemma h2s I'm not going to lie being the other side of 50 I pressed more buttons than sense Bottom line is I downloaded random updates Ilost the lot left with a blank screen not booting I managed to find techkings read up a little and managed to get some life back in the box by downloading wooshbuild v5 That's as far as my capabilities extend
I assume I need the file CCcam to view all the channels but can't find them I don't now who my son in law purchased my gift from and he has lost the link with the supplier Will I need to purchase another box or can I retrieve the required files from the internet I'm not too savvy with codes or anything too technical but would appreciate any guildence on the matter
thank you in advance