Sniper Series How to change portal settings

[hamzah316]

Hi I'm unable to change portal settings any help will be appreciated

 

[moshibeth]

Portal settings on which device

 

[hamzah316]

Portal settings on which device

It's an xsarius sniper wifi box mini one

 

[hamzah316]

I go to portal setting and it don't let me go on to the section to edit

 

[bazcfc1]

Could be hardware locked by your provider

 

[hamzah316]

Could be hardware locked by your provider

Is there anyway getting past this?

 

[moshibeth]

Is there anyway getting past this?

You could try a factory reset

 

[hamzah316]

You could try a factory reset

I've tried a factory reset it still don't let me

 

[moshibeth]

I've tried a factory reset it still don't let me

It hardware locked then mate contact your provider

 

[Kuul Media]

This issue was resolved. We received the box and sw repaired device