How to record an IPTV programme to a KIOXIA 64 gb USB using a Formuler Z7+5g box

Hi Guys, I've formatted the stick to NTFS 4096 bytes using my windows 10 laptop, but my box doesn't seem to recognise it.
I can't seem to find the storage setting on the box to change them, any ideas.
Any help would be great, I'm an older person and not too clever with techy stuff.