Iptv fire stick smarters update

Hi everyone
I've got iptv on fire stick and most of the epg is missing using iptv smarters pro app and today I've noticed there is a app update on settings section so I've tried to update and it says it cant due to something in app store is there something I am missing in settings or something.tia
 
Asked supplier he says it's at app developers end and nothing he can do it did this when I was using smarters then the smarter pro came out and it was fine now there is a update but it won't update in settings option in menu
 
Uninstall and re install have you pressed for it to download epg sounds like provider dosnt support epg I use smarters on my phone updates fine and populates epg
 
It's a strange one I've uninstalled and installed back on then refreshed epg and still no epg info was fine until yesterday
 
Yep he said it's at app developers side.I'm not quite sure if it's because it's says there is a update for app in settings but won't update due to something
 
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