Mag 250 connection problem

danos

Newbie
Hi guys keep getting connection problem box at top of the screen and box freezes and the only way you can get it back on is unplug it any help would be very much appreciated thanks
 
I was using it wireless when having the problem. Did a factory reset and then tried it hard wired with same provider and its fine since. So thinking it's Wi-Fi problem
 
How can WiFi change from different providers though with one connection problem with new one no problems what so ever same wifi
 
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