mag 254 portal problem with url connection

twh

Newbie
I have been using a service from one provider for about 11 months but I wanted to try another I got an url but it would not connect then the new guy change the portal address when he found out I was using stalker then it worked. I did tell him the mac address of my box was mag 254. So is there any difference to a portal address that is beeing used for stalker to one that is say being used for android or any other. Antone any ideas on this?
 
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