Mobile phone Error 38?

coozer

Member
When I try to send to like the bbc on 81333 or any of the itv competitions I get cannot send from sim1 error 38

Ive got mobile1 on my phone and plusnet on my tablet, both do it, and on wor lasses plusnet phone..

Whats going on? how can i fix it?
 
Ring your network provider they could be blocking you from sending to premium numbers. If so ask them to take the restriction off

could be an error with the website itself rather than the devices.
Thats nothing to do with website it's a premium number what costs read his post dosnt mention anything about websites lol
 
Normal texts work, nothing to to do with websites its just the number texts
I can't send them in mine using Asda mobile.
They've changed providers 3 times since I've had the phone and none of them allow texts to short numbers 88291 for example
 
Normal texts work, nothing to to do with websites its just the number texts
Yeah that's what baz is saying, your provider might have a restriction in place for you on their side, contact your network provider and ask them, if so they can lift it their side
 
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