Update using remote for A780 _Menu_Installation_S/W Update
You can always go on there website and check your area
for faults at their end, you will just need to put in a post code to check.
People do it all the time so wouldnt worry about putting in your postcode
did you power off box modem and router for 30 secs then on ? most people forget the basic fix of getting box reconnected to internet.
i cant update s/w as well..... still using 260412 ver..... i am now getting scrambled/no video.....done a rescan, rest. is Kv down?