No channels

Vicks1992

Newbie
Hello I am new to this but I have no channels at all not even freeview, it's all just a black screen no channels ,it went off yesterday then came back on this morning and now gone off again, contacted my server company who say it's a issue my end as they don't control freeview, any ideas ? We are running off tuner b it has all of the channels on there no channels tuner A and when seen Channel percentage SNR IS 65% AGC IS 8% AND BER IS 0%
Any help would be much appreciated !
Thanks in advance
 
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