No signal on specific frequency

omaral92

Newbie
I have a Zgemma H2h and seem to have suddenly lost signal to 13.0E 11747H, all other frequencies on Hotbird 13.0E are ok.

I have my own satellite dish and a communal dish shared by all flats in the building.

- On the Zgemma H9.2h I can successfully pick up the signal on both dishes.
- On the Zgemma H2h I don't get a signal on that frequency on both dishes, all other frequencies on Hotbird 13.0E are ok.

Can anyone help shed a light on this please as I am not sure how to approach this?
 
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