i have a problem with zgemma h2h, it was working great on vm, suddenly it stopped, checked with my supplier and he said nothing wrong on his side, it showing disconnected from my end. checked all the cables , rebooted the box, pulled the ethernet cable from the box done every thing, i pressed blue button - soft cam- soft cam panel- selected mgcamd 1.38, trying to install and its coming blank is this normal and is it why its not activating.