Samsung SmartTV IPTV picture sound dropping off?

argenta

Newbie
Hi,
I have a 4k Samsung Smart TV with an IPTV sub. The problem I have is that the sound is dropping off, the picture is alright but no sound. It comes back if I change the channel and go back but after a few seconds sound goes drops off again. Any ideas how this can be fixed.
Thanks for any help with this.

Argenta
 
If you uploaded channel list yourself through the app and you have the details saved,get a test from someone to eliminate provider issue.
 
Firstly thanks to everyone for your replies.

It seems that the latest Samsung 4K TVs are at fault with the format that is used on IPTV audio.

Also the setting on these TVs Expert Settings are as follows.
Balance
Equaliser
HDMI input Audio Format PCM or Bitstream-Digital output
Audio format PCM or Dolby Digital
Audio delay
Sound Feedback
Reset Sound.

Then Sound Mode setting Standard--Optimised-- Amplify.
As for my provider it is setup with just my sending my ip address.
Hopefully this makes sense. Thanks Argenta
 
Firstly thanks to everyone for your replies.

It seems that the latest Samsung 4K TVs are at fault with the format that is used on IPTV audio.

Also the setting on these TVs Expert Settings are as follows.
Balance
Equaliser
HDMI input Audio Format PCM or Bitstream-Digital output
Audio format PCM or Dolby Digital
Audio delay
Sound Feedback
Reset Sound.

Then Sound Mode setting Standard--Optimised-- Amplify.
As for my provider it is setup with just my sending my ip address.
Hopefully this makes sense. Thanks Argenta
Do you mean mac address not ip address lol
 
Firstly thanks to everyone for your replies.

It seems that the latest Samsung 4K TVs are at fault with the format that is used on IPTV audio.

Also the setting on these TVs Expert Settings are as follows.
Balance
Equaliser
HDMI input Audio Format PCM or Bitstream-Digital output
Audio format PCM or Dolby Digital
Audio delay
Sound Feedback
Reset Sound.

Then Sound Mode setting Standard--Optimised-- Amplify.
As for my provider it is setup with just my sending my ip address.
Hopefully this makes sense. Thanks Argenta


Hi Argenta - Did you get your issue resolved with your Samsung TV sound dropping?

Sports channels are playing for me then after 20s the picture stays but no audio :(

Thanks

Matthew
 
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