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Shield TV Stuck in a loop won't load

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nickyboy4

Member
Looking for help, my shield tv tube, standard one isn't loading at all, just switched it one one morning and it was stuck in a loop and all i could get was shield storage space is critically low warning flashing up every few seconds in the top right hand corner. The remote isn't responding at all, i've tried the simple things like invoking the fastboot menu and trying a factory reset from there but nothing works and i can't access the shield at all, i understand it might need flashing but i'm struggling to work out what to do next, any ideas?
 
nickyboy4 said:
Looking for help, my shield tv tube, standard one isn't loading at all, just switched it one one morning and it was stuck in a loop and all i could get was shield storage space is critically low warning flashing up every few seconds in the top right hand corner. The remote isn't responding at all, i've tried the simple things like invoking the fastboot menu and trying a factory reset from there but nothing works and i can't access the shield at all, i understand it might need flashing but i'm struggling to work out what to do next, any ideas?
Click to expand...

NVIDIA Support

Could try that

Also seen a suggestion of unplugging everything then plugging everything back in except usb/hard drives etc and try factory reset again
 
yeh i'm on with nvidia but what they've told me is what's on the help pages already, problem is i can't access the shield or even use the remote so unable to factory rest properly
 
nickyboy4 said:
yeh i'm on with nvidia but what they've told me is what's on the help pages already, problem is i can't access the shield or even use the remote so unable to factory rest properly
Click to expand...

There's a way of connecting it to a laptop or desktop too, could try that.
 
Try this

  1. Turn off your SHIELD.
  2. Unplug the power cable from your SHIELD.
  3. Connect your SHIELD to your PC/Mac/Linux computer via USB using SHIELD's micro USB port.
  4. Plug the power cable back into your SHIELD.
  5. Wait 2 seconds, and then hold the NVIDIA power button on SHIELD for 5-6s until you see the fastboot menu on the display.
 
  1. Unplug SHIELD TV.
  2. Connect SHIELD controller to SHIELD TV with a USB cable (use port closest to HDMI).
  3. While holding the A and B buttons at the same time, connect power to SHIELD TV.
  4. Use the X and Y buttons on the controller to move to "Boot recovery kernel".
  5. Press the A button to select "Boot Recovery Kernel".
  6. You may see the dead Android robot on screen. This is expected behavior. If so, press B button on the controller.
  7. You will see Android Recovery Menu.
  8. Use the X and Y buttons on the controller to move to "wipe data/factory reset".
  9. Press the A button to select "wipe data/factory reset".
  10. After process select "reboot system now".
  11. SHIELD will boot to home screen.

2015 Factory Reset Instructions​

  1. Turn off your SHIELD.
  2. Unplug the power cable from your SHIELD.
  3. Connect your SHIELD to your PC/Mac/Linux computer via USB using SHIELD's micro USB port.
  4. Plug the power cable back into your SHIELD.
  5. Wait 2 seconds, and then hold the NVIDIA power button on SHIELD for 5-6s until you see the fastboot menu on the display.
  6. Tap on NVIDIA button to move on Menu to "Boot recovery kernel".
  7. Hold NVIDIA button to for 2-4s to select "Boot Recovery Kernel".
  8. You may see the dead Android robot on screen. This is expected behavior.
  9. Hold NVIDIA button to for 2-4s to process to next menu. If you don't see the Recovery menu, try this step a few times.
  10. You will see Android Recovery Menu.
  11. Tap on NVIDIA button to move to "wipe data/factory reset".
  12. Hold NVIDIA button to for 4-6s to select "wipe data/factory reset".
  13. After process select "reboot system now".
  14. SHIELD will boot to home screen.

Fastboot Menu​

With Shield Controller​

  1. Unplug SHIELD TV.
  2. Connect SHIELD controller to SHIELD TV with a USB cable (use port closest to HDMI).
  3. While holding the A and B buttons at the same time, connect power to SHIELD TV.

Without Shield Controller​

  1. Unplug SHIELD TV.
  2. Connect a USB keyboard directly to SHIELD TV (use port closest to HDMI)
  3. While holding the "A" and "B" keys down at the same time, connect power to SHIELD TV.
  4. Once you enter Fast Boot mode, on the keyboard use the "X" and "Y" keys to navigate the menu and "A" to select
 
Yeh I can get a display on the screen, power is there, if I. can get my pc to recognise it I might be able to do something
 
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