Smart telly problem

[XC60]

Merry Christmas everyone.
My LG smart telly recently updated it's software and now when I try to watch anything on Crichd (through the interweb) I get this appearing (see pic).
I have no bother on my computer with the same address, all connections are through a VPN.
Could it be the telly software blocking it or could it be something simple to rectify.
Any help greatly appreciated.

 

[pabloescaban]

Let Me Google That

 

[XC60]

Have no idea where Sand Box attribute is in crchd. Tried altering text in box at bottom of screen but reverts back to previous when reloaded.

 

[XC60]

Never thought to google it - not.
Thats why people come on here to get help!!!

 

[bazcfc1]

Try a factory reset on the TV

 

[XC60]

Tried full reset and seems to have cured the problem. Tried before to alter/reset settings in Google/LG etc.
Thanks for the help