Good stuff scouser,
but if ya look at the older models of SV, SV1, box etc, they seem to be Ok as the firmware was "changed" by himself, just the SV4 seems to effected in this case as it came from SV themselves, I can stand corrected on this, Havent seen any reports on the XL going bananas yet.........
I agrre with ya on support mate, gone to the wall............