bonus2010
VIP Member
I got this email from Virgin Media end of July titled "Stay one step ahead of scammers" giving advice on how to identify a genuine caller from Virgin Media.
I've been puzzled by it for a while, and thinking there must be something I'm missing here..
You see, it says and the way I read it, I'm suppose to identify a genuine caller, if I'm asked to confirm my address,/post code, my email, account number and/or date of birth.
All pieces of information I'd never release to an unknown caller..
The email does appear genuine, addressing me with my first name. Anybody else had this?
I did remember getting sales calls from VM until I checked the 'no marketing' box, and they did ask these
questions, which I wouldn't answer to an unknown caller.
Here's a screenshot of the bits I'm talking about.
I've been puzzled by it for a while, and thinking there must be something I'm missing here..
You see, it says and the way I read it, I'm suppose to identify a genuine caller, if I'm asked to confirm my address,/post code, my email, account number and/or date of birth.
All pieces of information I'd never release to an unknown caller..
The email does appear genuine, addressing me with my first name. Anybody else had this?
I did remember getting sales calls from VM until I checked the 'no marketing' box, and they did ask these
questions, which I wouldn't answer to an unknown caller.
Here's a screenshot of the bits I'm talking about.