if the line was supplied to you as a CWS line, it goes in newcamd.list
if it was supplied as N: or C: line it goes in CCcam.cfg file, swapping between softcams won't make any difference if the line on the server doesn't correspond.
have you done a network test on the box? - is it definately connected to internet and VM?
yes box is defo on the net. i have even used the IPAB auto updater to update the firmware. lets u use n line or c line but i thought it was worth a try.
So far i am still waiting on the 24/7 tech support to get back to me for were i got the line from.. its only beed 18 hours so maybe the company has gone offline or somthing not sure