WooshBuild Woodhbuild

Hi can anyone help I reflashed my vuduo box with wooshbuild and now can’t connect to my box it’s coming up with someone’s email address to contact them. Would that mean they have locked it with username and password?? Though it a box was flashed it would wipe that. ???
 
Dis it happen when you enter the box ip address can you connect to the box via ftp using WINSCP or FILEZILLA ?
 
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