zgemma wosshbuild vm cam problem?

crimsicks

Newbie
hi alll. i have flashed a h2s with latest wooshbuild added my gift with cam plugin updater and everything works great. my sat dish picks up all channels and is pointed at astra. channels clear and iptv works.
the box is for my dad, plugged it in at his house. same provider vm. same superhub and channels wont clear.
checked the network and all boxes tick fine. the box talks to router. log into router and can see the zgemma on his network. the box will update iptv player and talk to servers and download new plugins.
but it wont clear channels. ive tried cccam 2.3.0 and mgcam which are the 2 installed in image. neither clear channels.
if i take it back home plug it in its perfect?
ive reset his router to factory default. checked network again and all fine all boxes ticked when i do the test on zgemma. restarted zgemma, restarted router and nothing?
anybody any ideas i can try?
 
i wouldnt know where to look for it on the box?
i cant see why i would need the net id. all i need is for the cam to talk to the server.
its a satellite box with sat tuners and dish pointing at astra.
all im using vm for is internet access for the c line
 
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