9 times out of 10 when you report issues to your service provider, the answer that comes back is that the trouble is on the user end.
If you want to narrow it down further, try creating a hot spot from your phone and connecting your device to it. If you encounter the same issues on that (separate) connection, you know it's not just a simple reset the modem type fix.
Be careful only to use this as a check though... you do NOT want to kill your data this way.
If you want to narrow it down further, try creating a hot spot from your phone and connecting your device to it. If you encounter the same issues on that (separate) connection, you know it's not just a simple reset the modem type fix.
Be careful only to use this as a check though... you do NOT want to kill your data this way.