Hey Chaps
I need some advice here, as it was doing my head in tonight
Device is a 4K max firestick
Vpn is ip vanish
App is IPTV Smarters Pro
Using the in-built player option for Live Tv
BT Smart Hub 2 - 500MB
I was trying to watch the Forest game tonight and had constant buffering during the game
I checked with my mate - who has the same service and he’s with Vermin and said there were no issues at all
Contacted the supplier to get more help
Suggested to change the VPN Protocol in ip vanish from Wireguard to OpenVPN
I changed this but after a few mins - the footy started buffering again
Restarted the firestick
Updated the IP vanish App as there was an update available
Restated the router
Yet again the problem is still there - freezing and buffering every 20-30s during Forest game
Phoned my mate who also has the same service but is on vermin - said he has no issues but another mate - whose got BT smart hub 2 is also seeing freezing on TNT sports 1 - as the boxing was on
I have disabled Bt Web Protect last week. There isn’t an option to disable Smart Setup which is mentioned on these forums
Are there any other settings in the BT that l can try to resolve the problem
It can’t be the provider as it’s working fine on Vermin using a 4K max firestick
Maybe BT are blocking streams during the games however l can’t pinpoint in the settings what l can disable as l have already disabled BT Web Protect
In the router - there isn’t any options to disable Smart Setup - but according to other forums this option is now disabled
Any other ideas would be appreciated
Thanks
Charlie