Apologies in advance
I acquired a lot of dji osmo mobile 3's. Waited until ebay selling fees were £1.00.
I got back onshore this morning turned my phone on, a bloke who bought a device off me wanted a return after 6 weeks.
Reason being a small retaining cap worth 50p had fallen off.
I offered to replace the cap. Nope he wanted a full refund. As ebay policies state if you return an item it has to be returned within 30 days.
Case closed.
Now PayPal take a different view, I have to put my case forward or the buyer gets a full refund. I know their 2 different companies now, I cant win as PayPal always side with the buyer, the items sold were Factory sealed, and why wait 6 weeks to complain. ?
I acquired a lot of dji osmo mobile 3's. Waited until ebay selling fees were £1.00.
I got back onshore this morning turned my phone on, a bloke who bought a device off me wanted a return after 6 weeks.
Reason being a small retaining cap worth 50p had fallen off.
I offered to replace the cap. Nope he wanted a full refund. As ebay policies state if you return an item it has to be returned within 30 days.
Case closed.
Now PayPal take a different view, I have to put my case forward or the buyer gets a full refund. I know their 2 different companies now, I cant win as PayPal always side with the buyer, the items sold were Factory sealed, and why wait 6 weeks to complain. ?
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