I understand some find this difficult but it isnt as most know, to my mind IF he is getting FTA & his line has been checked working ok...then it must be relating to the line not being entered correctly or softcam related, may I suggest kiddac uses teamviewer to remotely check as he has already seen his line details. just a though as I know you guys know much more than I do.
forget the above....you guys are too fast for me, glad you got it sorted, thumbs up kiddac