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Factory reset

Discussion in 'General Satellite Discussion' started by bluegashead, Dec 19, 2016.

  1. bluegashead

    bluegashead Registered

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    Hi if I did a factory reset on either an H2H or H2s would it also wipe the line off?
     
  2. Andy Mcd

    Andy Mcd Registered

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    Yea mate be sure to back your line up before even attempting that can take a copy of your line by taking a picture on your phone
     
  3. Willo3092

    Willo3092 TK Veteran Forum Supporter

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    Don't factory reset, it just screws the box up and you will need to reflash.
    If you're planning on flashing the box anyway, just flash it. It will wipe any existing data. (as Andy say, backup your line).
     
  4. bluegashead

    bluegashead Registered

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    Ok thankyou for that, I have 2 zgemma boxes connected to my virgin media modem, can having to many devices connected to it cause it to freeze as I seem to be having this issue and if so how can I get around this? Thanks
     
  5. siilver

    siilver TK Veteran

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    Yea the software reset doesn't work at all.
    Needs to be a flash a d it wipes everything other than usbs or memory cards
     
  6. Pale-Rider

    Pale-Rider Registered

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    All the factory reset option does is wipe the user area (this is where your line is also stored). It does not return the receiver to factory standard, you would need to reflash the original factory image for that, something the zgemma does not actually possess.