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Lines not workings

Discussion in 'Zgemma-star 2S' started by Iain1979, Dec 27, 2016.

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  1. Iain1979

    Iain1979 Registered

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    Hi all,
    I have just got 2 lines i order last few week as old ones was up. Now is there anyway i can check these are active as they not working on my zegemma 2s or my mothers skybox f5. Yet i have one still going even thou it should of been turned off by now and this works.. so i am doing it correctly. Just need to know if anyway i can test these line are on or offline at the moment!
    Thanks in advance for your help
     
  2. garyth

    garyth TK Veteran

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    what connections are they N or C ? If they don't work on any the boxes contact the provider and inform him of your issues, might be an issue their end..
     
  3. Iain1979

    Iain1979 Registered

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    CCcam lines.. yes im awaiting to hear from them but wondering if there another way to test the line
     
  4. benijofar

    benijofar Super Moderator Staff Member Forum Supporter

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    If you pm me the line details i will test them for you.
     
  5. garyth

    garyth TK Veteran

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    I think if both your connections have been entered correctly to the boxes and they aint online that's all you can do is wait until the provider gets back to you. Or you get set up with someone else in the meantime and ask for a refund
     
  6. benijofar

    benijofar Super Moderator Staff Member Forum Supporter

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    Issue resolved and lines replaced by provider as soon as he was made aware of the problem.
     
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