PSN Suspended and beig Completely Overhauled
- Thread starter sinno
- Start date
dan-ger-ous
VIP Member
Oh darn, maybe this might help me concentrate on my studies, but i do hope its back soon.
dan-ger-ous
VIP Member
My friend was telling me that his was working, BUT he was mistaken, he assumed that since he could update his PS3's firmware online that his PSN was working, but when i informed him that he could do that without needing PSN, he was quite annoyed.
rizlaskinz
VIP Member
sinno
VIP Member
A update from playstation network
Valued PlayStation Network/Qriocity Customer:
We have discovered that between April 17 and April 19, 2011, certain PlayStation Network and Qriocity service user account information was compromised in connection with an illegal and unauthorized intrusion into our network. In response to this intrusion, we have:
Temporarily turned off PlayStation Network and Qriocity services;
Engaged an outside, recognized security firm to conduct a full and complete investigation into what happened; and
Quickly taken steps to enhance security and strengthen our network infrastructure by re-building our system to provide you with greater protection of your personal information.
We greatly appreciate your patience, understanding and goodwill as we do whatever it takes to resolve these issues as quickly and efficiently as practicable.
Although we are still investigating the details of this incident, we believe that an unauthorized person has obtained the following information that you provided: name, address (city, state, zip), country, email address, birthdate, PlayStation Network/Qriocity password and login, and handle/PSN online ID. It is also possible that your profile data, including purchase history and billing address (city, state, zip), and your PlayStation Network/Qriocity password security answers may have been obtained. If you have authorized a sub-account for your dependent, the same data with respect to your dependent may have been obtained. While there is no evidence at this time that credit card data was taken, we cannot rule out the possibility. If you have provided your credit card data through PlayStation Network or Qriocity, out of an abundance of caution we are advising you that your credit card number (excluding security code) and expiration date may have been obtained.
For your security, we encourage you to be especially aware of email, telephone, and postal mail scams that ask for personal or sensitive information. Sony will not contact you in any way, including by email, asking for your credit card number, social security number or other personally identifiable information. If you are asked for this information, you can be confident Sony is not the entity asking. When the PlayStation Network and Qriocity services are fully restored, we strongly recommend that you log on and change your password. Additionally, if you use your PlayStation Network or Qriocity user name or password for other unrelated services or accounts, we strongly recommend that you change them, as well.
To protect against possible identity theft or other financial loss, we encourage you to remain vigilant, to review your account statements and to monitor your credit reports. We are providing the following information for those who wish to consider it:
U.S. residents are entitled under U.S. law to one free credit report annually from each of the three major credit bureaus. To order your free credit report, visit www.annualcreditreport.com or call toll-free (877) 322-8228.
We have also provided names and contact information for the three major U.S. credit bureaus below. At no charge, U.S. residents can have these credit bureaus place a “fraud alert” on your file that alerts creditors to take additional steps to verify your identity prior to granting credit in your name. This service can make it more difficult for someone to get credit in your name. Note, however, that because it tells creditors to follow certain procedures to protect you, it also may delay your ability to obtain credit while the agency verifies your identity. As soon as one credit bureau confirms your fraud alert, the others are notified to place fraud alerts on your file. Should you wish to place a fraud alert, or should you have any questions regarding your credit report, please contact any one of the agencies listed below.
Experian: 888-397-3742; www.experian.com; P.O. Box 9532, Allen, TX 75013
Equifax: 800-525-6285; www.equifax.com; P.O. Box 740241, Atlanta, GA 30374-0241
TransUnion: 800-680-7289; www.transunion.com; Fraud Victim Assistance Division, P.O. Box 6790, Fullerton, CA 92834-6790
You may wish to visit the web site of the U.S. Federal Trade Commission at Deter. Detect. Defend. Avoid ID Theft or reach the FTC at 1-877-382-4357 or 600 Pennsylvania Avenue, NW, Washington, DC 20580 for further information about how to protect yourself from identity theft. Your state Attorney General may also have advice on preventing identity theft, and you should report instances of known or suspected identity theft to law enforcement, your State Attorney General, and the FTC. For North Carolina residents, the Attorney General can be contacted at 9001 Mail Service Center, Raleigh, NC 27699-9001; telephone (877) 566-7226; or NCDOJ. For Maryland residents, the Attorney General can be contacted at 200 St. Paul Place, 16th Floor, Baltimore, MD 21202; telephone: (888) 743-0023; or Maryland Attorney General - Home Page.
We thank you for your patience as we complete our investigation of this incident, and we regret any inconvenience. Our teams are working around the clock on this, and services will be restored as soon as possible. Sony takes information protection very seriously and will continue to work to ensure that additional measures are taken to protect personally identifiable information. Providing quality and secure entertainment services to our customers is our utmost priority. Please contact us at 1-800-345-7669 should you have any additional questions.
Sincerely,
Sony Computer Entertainment and Sony Network Entertainment
Valued PlayStation Network/Qriocity Customer:
We have discovered that between April 17 and April 19, 2011, certain PlayStation Network and Qriocity service user account information was compromised in connection with an illegal and unauthorized intrusion into our network. In response to this intrusion, we have:
Temporarily turned off PlayStation Network and Qriocity services;
Engaged an outside, recognized security firm to conduct a full and complete investigation into what happened; and
Quickly taken steps to enhance security and strengthen our network infrastructure by re-building our system to provide you with greater protection of your personal information.
We greatly appreciate your patience, understanding and goodwill as we do whatever it takes to resolve these issues as quickly and efficiently as practicable.
Although we are still investigating the details of this incident, we believe that an unauthorized person has obtained the following information that you provided: name, address (city, state, zip), country, email address, birthdate, PlayStation Network/Qriocity password and login, and handle/PSN online ID. It is also possible that your profile data, including purchase history and billing address (city, state, zip), and your PlayStation Network/Qriocity password security answers may have been obtained. If you have authorized a sub-account for your dependent, the same data with respect to your dependent may have been obtained. While there is no evidence at this time that credit card data was taken, we cannot rule out the possibility. If you have provided your credit card data through PlayStation Network or Qriocity, out of an abundance of caution we are advising you that your credit card number (excluding security code) and expiration date may have been obtained.
For your security, we encourage you to be especially aware of email, telephone, and postal mail scams that ask for personal or sensitive information. Sony will not contact you in any way, including by email, asking for your credit card number, social security number or other personally identifiable information. If you are asked for this information, you can be confident Sony is not the entity asking. When the PlayStation Network and Qriocity services are fully restored, we strongly recommend that you log on and change your password. Additionally, if you use your PlayStation Network or Qriocity user name or password for other unrelated services or accounts, we strongly recommend that you change them, as well.
To protect against possible identity theft or other financial loss, we encourage you to remain vigilant, to review your account statements and to monitor your credit reports. We are providing the following information for those who wish to consider it:
U.S. residents are entitled under U.S. law to one free credit report annually from each of the three major credit bureaus. To order your free credit report, visit www.annualcreditreport.com or call toll-free (877) 322-8228.
We have also provided names and contact information for the three major U.S. credit bureaus below. At no charge, U.S. residents can have these credit bureaus place a “fraud alert” on your file that alerts creditors to take additional steps to verify your identity prior to granting credit in your name. This service can make it more difficult for someone to get credit in your name. Note, however, that because it tells creditors to follow certain procedures to protect you, it also may delay your ability to obtain credit while the agency verifies your identity. As soon as one credit bureau confirms your fraud alert, the others are notified to place fraud alerts on your file. Should you wish to place a fraud alert, or should you have any questions regarding your credit report, please contact any one of the agencies listed below.
Experian: 888-397-3742; www.experian.com; P.O. Box 9532, Allen, TX 75013
Equifax: 800-525-6285; www.equifax.com; P.O. Box 740241, Atlanta, GA 30374-0241
TransUnion: 800-680-7289; www.transunion.com; Fraud Victim Assistance Division, P.O. Box 6790, Fullerton, CA 92834-6790
You may wish to visit the web site of the U.S. Federal Trade Commission at Deter. Detect. Defend. Avoid ID Theft or reach the FTC at 1-877-382-4357 or 600 Pennsylvania Avenue, NW, Washington, DC 20580 for further information about how to protect yourself from identity theft. Your state Attorney General may also have advice on preventing identity theft, and you should report instances of known or suspected identity theft to law enforcement, your State Attorney General, and the FTC. For North Carolina residents, the Attorney General can be contacted at 9001 Mail Service Center, Raleigh, NC 27699-9001; telephone (877) 566-7226; or NCDOJ. For Maryland residents, the Attorney General can be contacted at 200 St. Paul Place, 16th Floor, Baltimore, MD 21202; telephone: (888) 743-0023; or Maryland Attorney General - Home Page.
We thank you for your patience as we complete our investigation of this incident, and we regret any inconvenience. Our teams are working around the clock on this, and services will be restored as soon as possible. Sony takes information protection very seriously and will continue to work to ensure that additional measures are taken to protect personally identifiable information. Providing quality and secure entertainment services to our customers is our utmost priority. Please contact us at 1-800-345-7669 should you have any additional questions.
Sincerely,
Sony Computer Entertainment and Sony Network Entertainment
dan-ger-ous
VIP Member
Regret to inform you guys, it only gets worse:
http://www.techkings.org/playstation-3/24417-playstation-network-down-eu-us.html#post185143
Should've posted it here, but completely forgot, my bad.
http://www.techkings.org/playstation-3/24417-playstation-network-down-eu-us.html#post185143
Should've posted it here, but completely forgot, my bad.
dan-ger-ous
VIP Member
I'm going with what sinno said in the original post. Sony are now rebuilding the entire system from scratch because the last one was absolutely shattered and they would be stupid to resume using the same system. So it could take weeks you never know. This may be a massive wake up call for Sony to step up there game with Sony products. The PS3 was hacked and was classed as the "unhackable" console. Then the PSP, which everyone is laughing at, there are hacks for the PSP 3000 aswell now? Its abit like hacking Nagra 3? Yeah that extreme!
Sony have a big problem at there hands, and revealing a whole week later after the incident that its PSN users details may have been stolen, then thats really worrying!
Notice how they have said "may", its probably extremely likely that they did, if someone or a group of people can take down PSN, and then have Sony lie about it and say they are doing maintenance, and then tell us a whole week later that our details may have been compromised then thats a big deal..
If i were Sony, i would take as long as possible to make sure they get it right this time. [I know its difficult but come on your a massive company, do something about it!] The damage has been done, PSN down for so long, users details stolen? I mean how much more angrier can we get?
Sony have a big problem at there hands, and revealing a whole week later after the incident that its PSN users details may have been stolen, then thats really worrying!
Notice how they have said "may", its probably extremely likely that they did, if someone or a group of people can take down PSN, and then have Sony lie about it and say they are doing maintenance, and then tell us a whole week later that our details may have been compromised then thats a big deal..
If i were Sony, i would take as long as possible to make sure they get it right this time. [I know its difficult but come on your a massive company, do something about it!] The damage has been done, PSN down for so long, users details stolen? I mean how much more angrier can we get?
dan-ger-ous
VIP Member
I'm not sure whether those who Jailbreak there system actually do log in to PSN?
I imagine they wouldn't as Sony would probably kick them offline right?
I've not heard of anything this devastating happen to PSN before, so maybe that means every single person who has registered to a PSN account is at risk?
I imagine they wouldn't as Sony would probably kick them offline right?
I've not heard of anything this devastating happen to PSN before, so maybe that means every single person who has registered to a PSN account is at risk?
sinno
VIP Member
This is as big as it gets,77 million users,and all the information a criminal could desire,identity theft could be rife.PSN will be down for quite a while,they will need to find the one or group responsible for the intrusion quickly or there might'nt be confidence enough in people to sign up to the new one
dan-ger-ous
VIP Member
I did read a statement by Sony where they were advising users to change there passwords as soon as the service is up and running again, maybe that means, all the current/stolen information will still be used but on an upgraded PSN network?
Last edited:
sinno
VIP Member
I'm sure they will try to keep the same user profiles,what concerns me is when you link your credit card to your account and the information given to that account,and for all the kids out there who used mom's or dad's credit card to buy content.PSN will no doubtely be back up and running,but at what cost.
Anyone using a jailbreak is fine,you would'nt be able to go online with it anyway since the implementation of 3.60,and also those who were gaming on the dev's networks(who im sure are pretty pissed of with that one) are now in the same boat as everyone else,Sony will tighten up the security on this one i'm sure,it will always be a trade off,online OR jailbreak
Anyone using a jailbreak is fine,you would'nt be able to go online with it anyway since the implementation of 3.60,and also those who were gaming on the dev's networks(who im sure are pretty pissed of with that one) are now in the same boat as everyone else,Sony will tighten up the security on this one i'm sure,it will always be a trade off,online OR jailbreak
dan-ger-ous
VIP Member
If PSN becomes a paid for service like Microsoft's XBOX live, then i don't see why most people wouldnt decide to jailbreak. The only thing keeping me back is the 3 year guarantee on my console, and if Sony do decide that there PSN service will no longer be free, then guess what i'm going to do... 