sbrowne911
Newbie
Hi there guys, I done an installation of a Openbox V5s (done about 10 so far) but they guy had a really poor quality line in which I advised him to call ISP and have them investigate. He had a [FONT=Verdana, Arial, Tahoma, Calibri, Geneva, sans-serif]Sagem 2504N which worked in that the openbox connected to the providers server ok but it was really bad line and would constantly go offline and back on every minute. [/FONT]
[FONT=Verdana, Arial, Tahoma, Calibri, Geneva, sans-serif]Well instead of fixing the ADSL line they (SKY) sold him a fibre line and sent him a new SR102 router with perfect connection and speeds. The problem is now that the openbox WONT connect to the providers server at all! I have manually opened the ports on the router for the connection to the server both incoming and outgoing but still nothing. I spend 2 hours with my provider on the phone trying to get it to connect but nothing at all, so obviously it worked on the old router just really bad, and not on the new router at all.[/FONT]
[FONT=Verdana, Arial, Tahoma, Calibri, Geneva, sans-serif]Has anyone had any issues with the new SKY SR102 router like this? Anything advise on what do to. My only option is really for him to buy a new router of his own and manually configure it with the PPoE settings.
The box works fine by the way, i tested it on my own house. I even took my box up to his and tried it on there but not a single connection.[/FONT]
[FONT=Verdana, Arial, Tahoma, Calibri, Geneva, sans-serif]Well instead of fixing the ADSL line they (SKY) sold him a fibre line and sent him a new SR102 router with perfect connection and speeds. The problem is now that the openbox WONT connect to the providers server at all! I have manually opened the ports on the router for the connection to the server both incoming and outgoing but still nothing. I spend 2 hours with my provider on the phone trying to get it to connect but nothing at all, so obviously it worked on the old router just really bad, and not on the new router at all.[/FONT]
[FONT=Verdana, Arial, Tahoma, Calibri, Geneva, sans-serif]Has anyone had any issues with the new SKY SR102 router like this? Anything advise on what do to. My only option is really for him to buy a new router of his own and manually configure it with the PPoE settings.
The box works fine by the way, i tested it on my own house. I even took my box up to his and tried it on there but not a single connection.[/FONT]