Sound problem

Shiv

TK Veteran
hi

I got a test line for a friend yesterday for his Samsung smart tv.

He had a problem where by the sound would disappear but the picture is playing fine. He would then change channel and go back to the channel but the sound would be out of sync.

Would anyone know if this is a issue with the test line or his set up?

I’ve just messaged for another line for him to compare.

Thanks
 
hi

I got a test line for a friend yesterday for his Samsung smart tv.

He had a problem where by the sound would disappear but the picture is playing fine. He would then change channel and go back to the channel but the sound would be out of sync.

Would anyone know if this is a issue with the test line or his set up?

I’ve just messaged for another line for him to compare.

Thanks
Its his supplier probably mate you do find that with some suppliers I wouldn't even bother that one just get another test for him
 
hi

I got a test line for a friend yesterday for his Samsung smart tv.

He had a problem where by the sound would disappear but the picture is playing fine. He would then change channel and go back to the channel but the sound would be out of sync.

Would anyone know if this is a issue with the test line or his set up?

I’ve just messaged for another line for him to compare.

Thanks
This might not make a difference to your audio issues but always worth a try https://www.comptechtogo.com/index.php/guide/stb-emulator-tweaks
 
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