You can try the following steps, to fix the issue:
Check whether the Volume Shadow copy services is started.
To do this:
1. Go to start, type services.msc in start search box and press enter.
2. Now, check Volume shadow copy is running.
Perform a sfc scan.
The System File Checker tool scans system files and replaces incorrect versions of the system files by using the correct versions.
To run the System File Checker tool, follow these steps:
- Click Start, and then type cmd in the Start Search box.
- Right-click cmd in the Programs list, and then click Run as administrator.
If you are prompted for an administrator password or confirmation, type your password or click Continue
- At the command prompt, the following line, and then press ENTER: sfc /scannow
When the scan is complete, test to see whether the issue that you are experiencing is resolved.