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wifi connection

Discussion in 'Internet Help' started by trump, Dec 21, 2016.

  1. trump

    trump Member

    Hi All

    Totally puzzled with this one, daughters laptop which was working great until yesterday when all she gets when she tries to connect to the wifi is this message:

    "wifi doesn't have a valid ip configuration"

    can anyone help me out hopefully its something I can fix with your.

  2. crmorris2

    crmorris2 TK Veteran

    you need to go to adapter settings, right click on the adapter, properties, then click on tcp/ipv4 and click properties, make sure all ip and dns are set to automatic, then click accept an do the same for tcp/ipv6 and click accept, it should then work. then do a scan on you pc for malware
  3. moshibeth

    moshibeth TK Veteran

    You may need to also update your pc,It does that sometimes
  4. trump

    trump Member

    Thanks for that, I will take a note of this however I connected to the router via Ethernet and then went into command prompt and entered ipconfig/release then ipconfig/renew

    I will however check the adapter properties and do as you say